Before contacting us, please consider the following.

Check it's not an emergency

• Crushing chest pain and tightness
• New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
• Severe difficulty breathing
• Heavy bleeding that won't stop
• Severe injuries
• Feeling suicidal, wanting to harm yourself, or others.

Appointments

Access to medical care is available from the surgery from 8.00am - 6.30pm Monday to Friday (except bank Holidays)

We run an open access clinic every morning Monday to Friday from 8.30am where you can come along to the surgery, give your name to one of our reception staff and sit and wait to be seen by a GP.   

Our practice telephone number is 01792 295321 where you can make an appointment with the practice nurse up to 8 weeks in advance.

You can also contact the surgery from 8.00am every morning Monday to Friday to make an afternoon appointment with a GP.

We also offer an emergency triage service. When all appointments are fully booked you will be asked to complete an Emergency Triage form,  if you feel the condition will need to be dealt with on that same day. The triage form will then get given to the on-call GP who will assess the condition and will decide on whether the patient will require an urgent same day appointment.

We also have online access. You can email our admin email at: admin.w98053@wales.nhs.uk where you can request repeat prescriptions, submit your completed registration forms, request a copy of your vaccination status, or email any other admin queries that you may have. 

Do it Online

You can also use our Ask My GP app which opens at 11am every morning Monday to Friday and closes when safe capacity is reached. To use Ask My GP you need to click on the following link:

HOME VISITS

A Home Visit is provided when a patient who is house bound and unable to attend the surgery, or a resident in a care/nursing home are too unwell to attend the surgery.

OUT OF HOURS

Should you need to access to a doctor outside of surgery hours, please call NHS 111